We do our best to ensure all of our customers enjoy a happy shopping experience with www.adasshoes.sg occasionally you may need to return an item.

Return Conditions

1. Please contact us within 14 days starting from the day you have received your order.
2. The following items cannot be returned or exchanged: swimwear and accessories (except scarves and bags).
3. Returned items must be in unused condition with the original packaging. We do not accept returned items that's worn, damaged, washed or altered in any way.
4. We do not accept returned items that were sent back by you directly without checking with us first. Make sure to check returns with our staff first.
5. We do not offer Freight To Collect (FTC) service for the packages returned to us. Shipping cost for the returned packages are non-refundable.

Return Address

We have warehouses in different countries around the world! If you want to return the items to the nearest return address, please contact us and our customer service representatives will get back to you within 24 hours.